Privacy Policy – Victoria House Dental
1. Introduction
Victoria House Dental is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact us.
2. Who We Are
Victoria House Dental
5 John’s Square, Irishtown, Limerick City
V94 P2Y7, Ireland
Phone: +353 (0) 61 49 00 49
Email: info@victoriahousedental.ie
We are the data controller responsible for your personal data.
3. What Information We Collect
We may collect and process the following information:
Personal Information
- Name
- Email address
- Phone number
- Any details you provide in contact or booking forms
Technical Information
- IP address
- Browser type and device information
- Website usage data (via analytics tools)
4. How We Use Your Information
We use your information to:
- Respond to enquiries and appointment requests
- Provide dental and aesthetic services
- Manage appointments and communications
- Improve our website and user experience
- Comply with legal and regulatory obligations
5. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent – when you submit a form or contact us
- Contract – to provide services you request
- Legal obligation – for compliance with healthcare regulations
- Legitimate interest – to improve our services and website
6. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your data, including:
- Secure website hosting
- Access controls
- Data encryption where appropriate
Your data is stored securely and only retained for as long as necessary.
7. Sharing Your Information
We do not sell your personal data.
We may share your data with:
- Trusted service providers (e.g. website hosting, email systems)
- Healthcare or regulatory bodies where required
- Legal authorities if required by law
All third parties are required to respect the security of your data.
8. Cookies and Website Tracking
Our website may use cookies to:
- Improve functionality
- Analyse website traffic
- Enhance user experience
You can control cookie settings through your browser.
9. Your Data Protection Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise any of these rights, please contact us using the details above.
10. Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Meet legal and regulatory requirements
11. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their privacy policies or practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Victoria House Dental
Email: info@victoriahousedental.ie
Phone: +353 (0) 61 49 00 49